Modified:2025-06-26  Published:2023-11-23  Views: 1216
Author: n.paul
Published in: ERP CRM
What Are The Main Differences Between SAP ERP CRM And Tactic ERP & CRM

ERP and CRM systems have become an inseparable aspect to help in running a business smoothly. With growing demand and changing market stances, several ERP and CRM companies rose to popularity and then diminished for not being able to meet all the requirements.

However, there are still 500+ ERP and CRM systems available in the market for use, which can make the consumers quite confused about their choices. Hence, it is always a wise decision to go with reviews rather than making the choice all by yourself. When it comes to review, you can always find some of the most common names, such as SAP ERP CRM. Nevertheless, there are also some systems, which are newly launched, thus, those do not gain the limelight those deserve within the short span of time. One of these ERP and CRM solutions are Tactic ERP & CRM.

In today’s article, we will compare SAP ERP CRM and Tactic’s functionalities for understanding the systems better and for finding out which one can be the best choice for your business.   

Introduction to SAP ERP CRM

SAP ERP CRM, which stands for Systems, Applications, and Products in Data Processing Enterprise Resource Planning, is a powerful and comprehensive software solution that has revolutionized the way organizations manage their business processes. With a history dating back to the 1970s, SAP ERP CRM has become the gold standard in enterprise resource planning software, serving a wide range of industries, from manufacturing and retail to healthcare and finance. In this article, we will explore the key components, features, and benefits of SAP ERP CRM.

SAP ERP CRM

Key Components of SAP ERP CRM

SAP ERP CRM is a modular software system, with each module designed to support specific business processes and functions. These modules include:

Financial Accounting (FI)

This module manages financial data, such as general ledger accounting, accounts payable, and accounts receivable. It helps organizations track their financial transactions and generate reports for decision-making and compliance.

Controlling (CO)

CO is responsible for cost accounting and internal reporting. It helps businesses control costs, analyze profitability, and optimize their financial performance.

Materials Management (MM)

MM handles procurement, inventory management, and logistics. It helps organizations manage their supply chain and ensure the availability of materials when needed.

Sales and Distribution (SD)

SD manages the sales processes, from order creation to delivery and invoicing. It enables organizations to streamline their sales operations and provide excellent customer service.

Production Planning (PP)

PP is crucial for manufacturing companies. It helps plan and control production processes, ensuring efficient utilization of resources and timely delivery of products.

Human Capital Management (HCM)

Formerly known as Human Resources (HR), this module supports HR functions, including personnel management, payroll, time tracking, and talent management.

Customer Relationship Management (CRM)

CRM allows organizations to manage customer interactions, sales, and marketing efforts. It helps build strong customer relationships and boost sales.

Business Intelligence (BI)

BI provides tools for data analysis and reporting, helping organizations make informed decisions based on real-time data.

Supplier Relationship Management (SRM)

SRM focuses on managing supplier relationships, procurement, and supply chain collaboration.

Enterprise Asset Management (EAM)

EAM helps maintain and manage physical assets, such as equipment and facilities. It ensures optimal asset performance and longevity.

Key Features and Benefits

SAP ERP CRM offers a range of features and benefits that make it a preferred choice for businesses:

Integration

One of the most significant advantages of SAP ERP CRM is its integration capabilities. It enables seamless communication between different modules, ensuring data consistency and eliminating data silos.

Real-time Data

SAP ERP CRM provides real-time access to critical business data, allowing organizations to make informed decisions quickly.

Scalability

It can scale with the growth of a business, accommodating the needs of both small enterprises and large corporations.

Standardization

SAP ERP CRM encourages process standardization, reducing errors and improving efficiency.

Compliance

The software helps organizations adhere to regulatory requirements and industry standards, reducing compliance risks.

Enhanced Productivity

By automating manual tasks and optimizing processes, SAP ERP CRM boosts productivity and reduces operational costs.

Improved Customer Service

The CRM module enhances customer service by providing a 360-degree view of customer interactions and history.

Global Reach

SAP ERP CRM supports multinational companies with multi-language and multi-currency capabilities.

SAP ERP CRM is a comprehensive, integrated, and scalable solution that empowers organizations to streamline their operations, make data-driven decisions, and stay competitive in today's fast-paced business environment. With its diverse modules and extensive functionality, SAP ERP CRM caters to a wide range of industries and business needs.

Whether you are a manufacturing company looking to optimize your production processes or a service provider aiming to enhance customer experiences, SAP ERP CRM can be customized to meet your specific requirements. As technology continues to evolve, SAP ERP CRM remains at the forefront of ERP solutions, supporting businesses in their quest for efficiency, growth, and success.

Introduction to Tactic ERP & CRM

Tactic ERP & CRM is a cloud-based SaaS (Software as a Service) that is capable of managing various day-to-day activities of a company, an institution, an organization and even a freelancing unit, regardless of their sizes. Tactic is a flexible solution that can easily adapt to the market needs of the industry you operate your business in.

It is a comprehensive solution for several business related issues your company has to go through on a daily-basis. Brought in by ALSOFT, Tactic was first introduced in 2022 and it instantly rose to popularity among local businesses. The company, now, is aiming to expand its customer base beyond global boundaries and officially launch it very soon.

The next section of the article describes the primary features of Tactic ERP & CRM along with brief descriptions of all of them.

Tactic ERP CRM

Key components of Tactic ERP & CRM

In this section of the article, we have presented a list of Tactic ERP & CRM solution’s key components.

Human resource management (HRM)

Tactic ERP & CRM boasts an incredible Human Resource Management functionality with several features like user management, members management, leave request management, expense report management and recruitment management

Customer Relationship Management (CRM)

There is an in-built CRM functionality in Tactic ERP & CRM, which is also treated as one of the primary components of the SaaS. The CRM functionality of the SaaS includes third party module, quotation module, sales order module, shipment module, contract module, intervention module, tickets module, knowledge management module, and partnership management module.

Vendor relationship management (VRM)

Vendor Relationship Management of Tactic ERP & CRM is a comprehensive solution that can help business owners in managing their suppliers and vendors effectively. This functionality is capable of managing vendors, managing commercial proposals, reception as well as incoterms.

Financial Modules

The financial modules of Tactic ERP & CRM are capable of managing accounting and treasury of a company. Financial modules are a juncture of customer invoice module, vendor invoice module, tax module, salaries module, loans module, donation module, bank and cash module, payment by credit transfer, payment by direct debit module, margin module, accounting simplified module and accounting double entry module

Product Management (PM)

Tactic ERP & CRM’s product management is one of the best solutions for managing your products without having to leave any room for any errors. The modules that are included in this functionalities are product module, services module, stocks module, product lots module, product variants module, bills of material module, and manufacturing order module.

Projects and Collaborative Works

Just as the name suggests, project and collaborative works functionality of Tactic ERP & CRM allows you to manage your on-going projects, planned and predetermined events and agendas, resources and even lets you organize your events.

Electronic Content Management (ECM)

There are very few ERP and CRM software that offer an in-built content management system, and Tactic ERP & CRM is one of them. This feature allows you to manage your electronic contents safely and securely within the SaaS.

Multimodule tools

Multimodule tools are a collection of unique features that help in managing day-to-day business-related tasks. These features and modules include, tags and categories module, multicurrency module, bookmarks & shortcuts module, barcode module, inter-module workflow, data import module, data export module.

Apart from the above-mentioned ones, there are also Websites and other frontal applications management, interfaces with external systems management, and system management. These functionalities include some modules that support some technically advanced tasks. 

differences between SAP and Tactic

Comparison

Best Use For SAP ERP Tactic ERP & CRM
Business Size Large corporations Startups, small, medium and large companies
Business Type SAP is the best for B2B companies Tactic is suitable for both B2B, B2C companies
Industries Manufacturing, retail, finance industries claim to gain the most benefits by using SAP Tactic is a suitable choice for every industry
Core Features SAP ERP Tactic ERP & CRM
Human Resource Management (HRM)
Customer Relationship Management (CRM)
Vendor Relationship Management (VRM)
Financial Modules (Accounting/Treasury)
Product Management (PM)
Projects/Collaborative work Management
Electronic Content Management (ECM)
HRM Modules SAP ERP Tactic ERP & CRM
User module
Members Module
Leave request management Module
Expense Reports Module
Recruitment Module
CRM Modules SAP ERP Tactic ERP & CRM
Third Party module
Sales Order Module
Shipment Module
Contract Module
Intervention Module
Tickets Module
Knowledge management Module
Partnership management Module
VRM Modules SAP ERP Tactic ERP & CRM
Vendor Module
Vendor Commercial Proposal Module
Reception
Incoterms Module
Financial Modules SAP ERP Tactic ERP & CRM
Customer Invoice Module
Vendor invoice module
Tax Module
Salaries Module
Loans Module
Donation Module
Bank and cash module
Payment by credit transfer Module
Payments by Direct Debit Module
Margin Module
Accounting simplified Module
Accounting double entry Module
Product Management (PM) SAP ERP Tactic ERP & CRM
Product Module
Services Module
Stocks Module
Product Lots Module
Product Variants Module
Bills of Material Module
Manufacturing Order Module
Projects/Collaborative work Management SAP ERP Tactic ERP & CRM
Projects or Leads Module
Events/Agenda Module
Resources Module
Event Organization
Electronic Content Management (ECM) SAP ERP Tactic ERP & CRM
DMS/ECM Module
Miscellaneous Modules SAP ERP Tactic ERP & CRM
Tags and Categories Module
Multicurrency Module
Bookmarks & Shortcuts Module
Barcode Module
Inter-modules Workflow Module
Data Imports module
Data Exports Module
Poll, Survey or Vote Module
Website Module
Point Of Sale (TakePOS)
Social Networks Module
Notification Module
Mass Emailing Module
Email Collector Module
Web services REST API Module
Web service SOAP API Module
LDAP Module
Oauth Module
External Site Module
FTP module
GeoIPMaxmind Module
PayBox Module
Paypal Module
Stripe Module
ClickToDial module
One Click Printing
Receipt printers Module
Mailman and SPIP Module
Scheduled jobs Module
Specifications SAP ERP Tactic ERP & CRM
Deployment SAP offers both SaaS and on-premise deployment options for its software, including its flagship ERP system, S/4HANA. SAP S/4HANA Cloud is a SaaS offering where SAP hosts and manages the software, while S/4HANA on-premise is installed and maintained on the customer's own servers. Tactic is available as a SaaS and an on-premises software as well. And the best thing about is that the users do not have to opt for different versions of Tactic for that.
Supported Device Any smart device with an internet connection Any smart device with an internet connection
Supported Platforms Any browser Tactic can be accessed via any secure browser
Support and Training SAP ERP Tactic ERP & CRM
Support SAP offers support via various non-traditional channels Tactic offers support through email, call, chat and a remote assistance
Training SAP, being a big name among ERPs, offers paid training programs, certification courses and so on. There's almost no free training available for the software. Tactic wiki, tutorial videos, One-on-one training are offered by Tactic
Security SAP ERP Tactic ERP & CRM
Security Features User Administration, Authorization Management, Segregation of Duties, Data Encryption, Data Masking and Anonymization, Auditing, Data Privacy and Protection, Secure Communication, Network Security Controls, Authentication, Authorization, Single Sign-On (SSO), Secure Coding Practices, Vulnerability Assessments and Penetration Testing, Regular Patch Management, Secure Configuration and Deployment, Security Logging and Monitoring, Threat and Vulnerability Management, Incident Response, Regulatory Compliance, Security Baselines, etc. Regular updates, 2FA (2 Factor Authentication), SSL (Encrypted Data Communication between client and server), Backups / Disaster Recovery, Database Security, Password Security, Staff Access, System Security, Physical Security, Credit Card Safety, Data Encryption, Network defense, DOS and Brute force rate Mitigation, Automatic Backups,PHP safe_mode, SQL injection protection, XSS injection protection (cross site scripting), SSRF protection, CSRF (Cross Site Request Forgery) protection, Centralized entry code to check permissions, Optional CAPTCHA in log-in page to restrict robots, Anti-virus check-up sessions on every uploaded file.
Framework SAP ERP Tactic ERP & CRM
Programming Language The primary programming language used in SAP systems is ABAP (Advanced Business Application Programming). It's a high-level language developed by SAP specifically for building and customizing business applications within the SAP environment. While ABAP is the main language, SAP also utilizes other languages like Java, Python, and C++ for various purposes within its ecosystem, including developing SAP products and extending their functionality Tactic ERP & CRM primarily uses PHP
Technology SAP CRM Tactic ERP & CRM
Integration with E-commerce Platforms SAP ERP is known for easy integration with e-commerce platform Tactic ERP & CRM can be integrated with E-commerce platforms via API very conveniently.
Integration with IoT Devices SAP ERP can be integrated with IoT devices Tactic ERP & CRM can be integrated with IoT devices.
Artificial Intelligence (AI) and Machine Learning (ML) Capabilities SAP ERP actively invests and promotes their AI/ML development. Tactic ERP & CRM is looking forward to establish AI/ML within the software in near future.
Low-Code/No-Code Development Platform SAP ERP is neither a no-code or a low-code platform. It offers a separate software for low-code, no-code developments Tactic ERP & CRM doesn't require any kind of programming for minimal changes. The users can easily add, delete any parameters, attributes directly from the setup, which makes it a no-code platform.
Sustainability Tracking and Reporting Available Not Available
Compliance Management Features Available Can be customized within the software
Risk Management Features Risk Identification and Assessment, Risk Analysis, Risk Mitigation, Key Risk Indicators (KRIs) are some of the risk management features that exist in SAP ERP The users are allowed to take back-up of their software data via admin access. Any other risk management is performed by the parent company.
Service Level Agreements (SLAs) for Cloud Offerings SAP ERP offers Service Level Agreements (SLAs) for Cloud Offerings Tactic ERP & CRM offers Service Level Agreements (SLAs) for Cloud Offerings
User Roles and Permissions Management SAP ERP allows the users to add roles and responsibility to limit access Tactic ERP & CRM allows the users to add roles and responsibility to limit access
Search Functionality Search functionality is available Search functionality is available
Collaboration Tools Collaboration tools are available Collaboration tools are available
Document Management Integration Not Available Document management integration is available. The users can add and manage their document tree within the software very easily
Pricing SAP ERP Tactic ERP & CRM
Basic Plan $200/month per user for the cloud version $9/Month/User
SME Plan Can range from $15K to $150K, with a cost per user of $150/month. $19/Month/User
Enterprise Plan Can range from $10,000 to $250,000 annually for software licensing, with implementation costs potentially adding $50,000 to $500,000. $27/Month/User
Free Trial Not Available Available
Freemium Version Not Available Available

Analysis

From the above comparison table, it can be stated that both SAP ERP CRM and Tactic have their USPs to become the best choices for your business. However, there are some basic differences between these two software, which are also the points that determine the best choice for your business.

SAP ERP CRM is primarily an on-premises and cloud-based solution. The software needs to be installed in your system(s). on the other hand, Tactic ERP & CRM is a SaaS (Software as a Service). Being a SaaS makes it flexible, and it can be accessed from any internet browser with an active internet connection and the right credentials.

SAP ERP CRM sells different variants of the software, which are meant for different business problems. There are 5 major units, which are also your options to choose from based on the business requirements your company has. Tactic ERP & CRM doesn’t have any variants yet, but it is easily customizable. So, you can customize the software as per your requirement upon having a discussion with the company.

SAP ERP CRM has 9 primary modules, which are capable of supporting the majority of your business issues. Whereas Tactic ERP & CRM has 77+ modules and 10 primary categories to list all the modules coherently.

Hence, it is safe to say that Tactic ERP & CRM holds a lot of potential in becoming an industry leader in upcoming days. And this brings us to the last but one of the most important areas to analyze, which is price.

SAP ERP CRM has 4 service tiers and each of those has a subscription fee of $199/user/month. Thus, SAP ERP CRM is not really affordable by small companies. On the other hand, Tactic ERP & CRM has 3 service tiers and boasts a very affordable price structure. The base plan starts from only $9/user/month for startups, which is certainly easily purchasable for the small companies.   

But most importantly, Tactic ERP & CRM offers free usage period upto 9 months! You can also check what Tactic has to offer by checking out Tactic Demo before making a decision. The choice is yours. 

Thus, if you want a compact, flexible, and affordable solution for your business, you should choose Tactic ERP & CRM. However, if you want multiple options for variants, one-time implementation, on-premises solution with an enhanced reporting feature then you should choose SAP ERP CRM.

Regardless of the persisting differences, both of the ERP CRM software can prove to be really beneficial for your company.

 

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